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How You Can Complain

If you cannot settle a complaint with us you may be entitled to refer it to the Financial Ombudsman Service for an independent assessment.

The FOS Consumer Helpline is on 0800 023 4567 and their address is: Financial Ombudsman Service, Exchange Tower, London E14 9SR

Their website is here >

Risk Management is not regulated by the Financial Conduct Authority and is therefore, not within the jurisdiction of the Financial Ombudsman Service

PSP Group is a trading style of PSP Insurance and Financial Solutions Ltd which is authorised and regulated by the Financial Conduct Authority under register number 303461 for Insurance Mediation activities and as a Credit Broker, and does not charge any fees to customers in relation to Credit Broking activities. The Risk Management services are not regulated by the Financial Conduct Authority. Registered Office 20-22 The Bridge, Chippenham, Wiltshire SN15 1EX Registered in England No. 4616351.
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